Please note that some of our operational access arrangements and facilities may be different than outlined here during your visit due to evolving COVID-19 regulations. These are subject to change daily as required, however the attraction will remain fully accessible at all times.

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ACCESS AT TITANIC BELFAST

We're proud to be consistently recognised as industry leaders on a local, national and international level for our accessibility standards. As recognised ambassadors, we are continually working to further develop our five-star customer service by ensuring that all of our visitors' access requirements are not only fully met but exceeded.

Please see full accessibility information here



AUTISM ASD

Those visiting Titanic Belfast with ASD can avail of a number of aids to help them get the most out of the experience and feel comfortable about seeking help from our knowledgeable staff. These include 'VIP' wristbands to let our crew know you may like assistance, a pre-visit sensory guide and the loan of ear defenders and/or black out tents. For full information please see here.

 


 
CARERS

Titanic Belfast operates a Free Carers Policy, whereby it offers a free carer ticket to any paying customer who requires essential assistance to visit our building. Where possible, please bring proof of carer status.

Should you wish to book your carer ticket in advance please contact us via our Welcome Team on +44 (0)28 9076 6386 or via welcome@titanicbelfast.com

 


 
BUILDING ACCESSIBILITY
General Access

All circulation spaces at Titanic Belfast are fully accessible as are the Titanic Experience galleries. There are some dimensional and weight restrictions on the Shipyard Ride which may mean that some wheelchairs, and all mobility scooters, will be unable to be accommodated within the accessible car.

All areas of the exhibition which have audio have integrated loop systems, visitors who wear hearing aids should switch them to the T setting.
There is seating for rest points in Galleries 1, 3, 4, 5, 6, 7 and 8.
 
Titanic Belfast is surrounded by a flagged Plaza which is fully accessible.

Parking
There are 2 levels of underground car park. Level -2 has 6 accessible spaces. Level -1 has 4 accessible spaces. Value Cabs, our taxi partner, have a number of accessible vehicles and can drop visitors off at our Taxi drop off point. Tel: +44 (0)28 9080 9080

Wheelchairs and Scooters
The circulation space within the building is fully accessible for wheelchairs. Titanic Belfast has a number of wheelchairs which can be reserved on request by contacting us in advance on +44 (0)28 9076 6386.

In conjunction with Shop Mobility, Titanic Belfast can arrange for mobility scooters to be available for the duration of your visit (subject to availability). 

The Shipyard Ride
Due to dimensional and weight restrictions on the Shipyard Ride, mobility scooters unfortunately cannot be accommodated. There is a wheelchair accessible car which can accommodate one standard wheelchair at a time, wheelchairs cannot be larger than 1.0m in length. 

The safety bar in each car must close to 320mm.

Please advise crew if you are pregnant.

Children under 7 years or 1.3m must be supervised. We recommend 1:2 ratio of Adults to Children.
As safety bars must close to 320mm, children cannot sit on parent's or guardian's knees and must be able to sit up un-aided.
Guide Dogs and Hearing Dogs are welcome on the Shipyard Ride but at the discretion of the owners.


Bathroom Facilities 
There are accessible toilet facilities in the following areas:
  • 1 Toilet -  Entrance from car parking on level -1
  • 1 Toilet - Atrium level
  • 2 Toilets - Level 1
  • 1 Toilet - Gallery One - Boomtown Belfast
  • 1 Toilet - The Andrews Gallery
  • 2 Toilets - Level 2
  • 1 Toilet - Gallery Six
  • 1 Toilet - Gallery Seven
  • 2 Toilets - Level 5 Banqueting Suites
All accessible toilets have emergency alarms and communication points which go back to a 24hr manned security room.

Facilities For Those With Hearing Loss
Titanic Belfast is designed to be a multi -sensory exhibition. Multimedia guides with BSL are available. There are three video presentations within Gallery Nine, transcripts of the audio of these videos are available on request. Hearing Dogs are welcome.

Facilities For Those Who Are Blind Or Partially Sighted
We have developed an audio-described audio guide that is provided free of charge to our visitors who are blind or partially sighted. These guides can be collected at Visitor Services. Guide Dogs are welcome. There is voice indication in all front-of-house lifts, hand rail extensions and contrasting floor textures. Please note that the lighting levels within some of the galleries are low and in others which have windows can be extremely bright.

SS Nomadic
SS Nomadic is situated a short distance from the main Titanic Belfast building. Access is level, however guests must cross a road and a cobbled dockside (approx. 30-40m between tarmac and flat paving, then approx. 4m from flat paving to gangway) to gain entry.

A lift on board the ship provides access to all areas, bar the Crew Space which is accessible via approx. 7-8 steps and the Flying Bridge Deck (very top deck) which has approx. 15 steps.

FURTHER ACCESSIBILITY INFORMATION
Full details on all access at Titanic Belfast are available here.

 


 

WEBSITE ACCESSIBILITY

Standards Compliance

  1. The majority of the pages on this site are WCAG AA approved, complying with all priority 2 guidelines of the W3C Web Content Accessibility Guidelines. (http://www.w3.org/WAI/).
  2. All pages on this site comply with the Irish National Disability Authority IT Accessibility Guidelines. (http://accessit.nda.ie/)
  3. All pages on this site are Section 508 approved, complying with all of the U.S. Federal Government Section 508 Guidelines. (http://www.section508.gov/)
  4. The majority of pages on this site validate as XHTML 1.0 Transitional.
  5. All pages on this site use structured semantic markup. H1 tags are used for main titles, H2 tags for subtitles.

Images

  1. All content images used in this site include descriptive ALT tag. Purely decorative graphics include null ALT attributes.

Visual Design

  1. This site uses cascading style sheets for visual layout.
  2. This site uses only relative font sizes, compatible with the user-specified "text size" option in visual browsers

Accessibility References

  1. W3 accessibility guidelines, which explains the reasons behind each guideline.
  2. W3 accessibility techniques, which explains how to implement each guideline.
  3. W3 accessibility checklist, a busy developer's guide to accessibility.
  4. Irish National Disability Authority IT accessibility guidelines.
  5. U.S. Federal Government Section 508 accessibility guidelines.

Accessibility Software

  1. JAWS, a screen reader for Windows. A time-limited, downloadable demo is available.
  2. Home Page Reader, a screen reader for Windows. A downloadable demo is available.
  3. Lynx, a free text-only web browser for blind users with refreshable Braille displays.
  4. Links, a free text-only web browser for visual users with low bandwidth requirements
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