All at Titanic Belfast and SS Nomadic are saddened to hear of the passing of Her Majesty Queen Elizabeth II. Our condolences go to the Royal Family. We have fond memories of Her Majesty’s visit to officially open our building as part of her Diamond Jubilee in 2012 and will be making a book of condolence available in our Grand Atrium for any of our visitors who wish to pay their respects.
Following the announcement that Her Majesty Queen Elizabeth II’s funeral will take place on Monday 19th September, as a mark of respect the Titanic Experience, SS Nomadic and our Retail Outlets will remain closed to the public.
The Titanic Belfast building will remain open, with the book of condolence available in our Grand Atrium for any of our visitors who may wish to pay their respects.
All guests who have pre-booked for Monday 19th Septmeber will be contacted by our team to re-arrange their booking. We apologise for any inconvenience this may cause.
I had tickets pre-booked for Titanic Belfast – what do I do?
For those who booked directly with us through titanicbelfast.com
We have contacted all customers who had pre-booked tickets for the Titanic Experience, SS Nomadic or The Discovery Tour on Monday 19th September through the email address provided at time of booking. Please note, occasionally these emails can be caught in junk/spam filters.
We will be open again as usual on Tuesday 20th Septmember and would love to welcome you on this date instead or alternatively if you would like to visit on another date, please contact us at email@example.com with your original booking reference number, along with a new date and time for your visit and we will update your booking accordingly.
For those who booked through a 3rd party website
Titanic Belfast works with multiple partners and allows them to sell tickets through their 3rd party websites and channels. This includes Hotels, Online Travel Agents (OTAs), Travel Agents, Destination Management Companies (DMCs) and Coach/Ferry Operators.
If you booked tickets to Titanic Belfast through a 3rd party, you will need to contact the 3rd party directly to arrange for a refund or exchange of your tickets.
For those due to visit as part of a group booking
We are in contact with any tour operators, group organisers and schools who have planned to bring groups to Titanic Belfast on this date.
We will reschedule groups for a future date where possible. Please contact your group organiser directly for an update on your specific group booking.